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After Sale Service

comprehensive supportComprehensive Support:

  • Manage All Warranties
    Arrowhead Systems acts as a warranty clearing house for all the non-Arrowhead Systems components on our equipment. Simply contact Arrowhead Systems when an in warranty component fails, and Arrowhead Systems will arrange for it to be replaced.
  • On-Going Audits of Machines and Systems
    Enjoy the peace of mind that knowing your Arrowhead Systems equipment is in top condition brings. Arrowhead Systems offers regularly scheduled audits to catch problems before they can cause costly down-time.
  • 24-Hour Hot Line
    Customers can call the Busse/SJI Hot Line (800-882-4995 In U.S. and Canada) or (920-326-6348 Internationally) 24 hour a day, 7 days a week. They will reach a manned answering service who will in turn page the on-call hot line responder. The hot line responders are carefully chosen to have a high likelihood of being able to answer questions and solve problems directly. This expedites the resolution of problems and limits the need for escalation. This is a FREE service.
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A & B Engineering Services Information Sheet